Terms of Service

0. Business Customers Only

This service is offered exclusively to business customers (B2B). Contracts with consumers are excluded.

1. Scope

These Terms apply to all agreements between Reef Digital Services GmbH ("Provider") and users of our digital services, especially our Shopify app.

2. Subject of Contract

The Provider offers a Software-as-a-Service (SaaS) solution enabling AI-powered product search, recommendations, and content automation for online stores.

3. Registration & Contract

Use requires registration. A contract is concluded once the user completes registration and the Provider confirms it.

4. Prices & Payment

Pricing depends on the selected tier. Payments are made monthly in advance.

5. Termination

Both parties may terminate the contract with 14 days’ notice to the end of the month.

6. Liability

The Provider is only liable for intent and gross negligence. Liability for data loss is excluded if the user has not implemented reasonable backups.

7. Jurisdiction

German law applies. The place of jurisdiction is Berlin, Germany.